To start using DBTel first you need to REGISTER with us. Please follow the process:
1. Click on the REGISTER button from right top corner of the website and fill up the registration form step by step
2. Your PHONE NUMBER will be used as your USER ID
3. Your PASSWORD will be used as your PIN if in case you need to call from an unregistered phone number.
After successful registration and making payment in your account, you can start call to your destination.
1. First click here to get your local ACCESS NUMBER.
2. Call the ACCESS NUMBER from your registered PIN Less phone number and follow the IVR instructions
3. Enter your destination number in international format (e.g. Country Code + Destination Number). Please do not use 011 or 00 in front of country code, Just dial the destination number with country code.
You can add multiple PIN Less number by logging into MY ACCOUNT and go to AUTHORIZED CALLER ID and add your phone number without country code (e.g. 646 1234 1234)
To setup SPEED DIAL number you need to login into MY ACCOUNT and go to SPEED DIAL option from left side, add your destination phone number (eg. Country Code + Destination Number) and then assign your preferred speed dial number in two or three digits. You can add as many as speed dial number you want in this way.
After download and install the app from iTune App Store or Google play Store, Go to your phones app list and open DBTel Smart, Then you will be prompted to enter your PHONE number for SMS verification and the app will automatically detect your country code, so you just need to enter your phone number without country code. Once you press the SEND button our system will send you a verification code to your phone and you just need to enter the code to complete the Registration
To make International call from DBTel Smart app you need put (+) or (00) in front of your destination phone number (E.g. +44######## or 0044########), otherwise the entered phone number will be treated as local number and the call will be made with your local country code. You can use in-app phone book which is integrated with your native phone book or you can just dial the number directly from dial pad.
Call to other DBTel Smart app user is free and you can call any of your DBTel friend from your contact book, after installing the app it will search for your contact numbers who is already using DBTel and you can find them right in your apps phone book.
To send International SMS just go to the TEXT page and enter your destination phone number with country code (E.g. 44########), you can select your destination number from your phone book as well if you saved those number in correct format.
DBTel Online Portal is a fully featured customer portal where you can get call history, SMS history, Payment history, Send International SMS, Recharge local or international mobile airtime and many more. To login to your DBTel Online Portal just enter your user ID which is your PHONE NUMBER used to register with DBTel Smart and your password. In this case as you have directly registered from the App you will need to request for a password from FORGET/REQUEST PASSWORD and make sure you have updated your email address from your apps profile section to get the password in your email.
To login into Symbian or Nokia App please add extra 100 and Country Code before your user name which is your phone number. For example: 100+USA_CountryCode+PhoneNumber/userName = 1001646XXXXXXXXXX.
To login into Blackberry App please add extra 100 and Country Code before your user name which is your phone number. For example: 100+USA_CountryCode+PhoneNumber/userName = 1001646XXXXXXXXXX.
To login into PC-Phone App please add extra 100+Country Code before your user name which is your phone number. For example: 100+USA_CountryCode+PhoneNumber = 1001646XXXXXXXXXX.
To login into DBTel PC-Phone App please add extra 100 and Country Code before your user name which is your phone number. For example: 100+USA_CountryCode+PhoneNumber = 1001646XXXXXXXXXX.